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      Where is my order?

      1. Allow 5-30 mins for payment processing. Check back to track your order.

      2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

      3. We’ll email you when it’s on its way—check inbox/spam!

      Other Questions?

      Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

      Want to cancel, modify, or return your order?

      • 1. Tap here to find your order first.
      • 2. Based on your order status, you can:
      • - View Design Details & History
      • - Upgrade Express Shipping (if order is eligible)
      • - Change Products
      • - Cancel or Refund (unshipped)
      • - Return & Exchange (delivered)
      • - Confirm Received to Review

    Shipping Policy

    We provide worldwide shipping and free for standard shipping on orders over $50. 
     
    All the customized items need 5-7 business days to handcraft, then we will ship to you as soon as possible.
     
    Standard Shipping: Usually takes 7-12 business days and pay for $9.99.
    Priority Shipping : Usually takes  5-7 business days and pay for $15.95.
    • pete
      5.0
      Very helpful and accommodatingwhen my FridgeBeat stopped working. Tried to problem solve and offered a replacement very happy with the service and quick response
       
       
      May 12, 2026
    • Magdalena Pryga
      5.0
      I love the product! The waiting time was a bit long, but not longer than indicated during placing the order. It's such a cute and thoughtful gift! I didn't realise it's rechargeable too, which is a great surprise.
      Apr 27, 2026
    • Kathryn Mitchell
      5.0
      Fast shipping Received the wrong product and reached out and they got everything fixed and sent the right item in a timely manner.
      Apr 23, 2026
    • Claire Anderson
      5.0
      This company is absolutely fantastic amazing and i can't thank her enough. Even though i cancelled my order due to personal reasons very understanding and offered me a refund which she really did not have to do. Thank you
      Apr 26, 2026
    • Kathryn Mitchell
      5.0
      Great product which I’ve bought for my husband Excellent customer service. Would highly recommend. Vicky at Customer services was especially helpful.
      Apr 22, 2026
    • jackie
      5.0
      I was very very happy with the fridge beats.
      Photo was very clear
      Sound of the recording very clear .
      It ment so much to see and hear that I was bought to tears so thank you so much .it a made a memory mean so much more .🩷
      March 20, 2026
    • Becky Adley
      5.0
      These fridge magnets are a perfect personal gift. We've got a few now. Great for any occasion. My little grandsons are also being introduced to special memory songs...our 20month old dances around the kitchen to Leonard Cohens Dance with me till the of Love, Equally he loves his own Micky Mouse Hot Dog song at his house.
      Good service & product. Highly recommend a gift that keeps giving new memories dancing in the kitchen!
      February 28, 2026
    • Michelle
      5.0
      Very happy with my musical fridge…Very happy with my musical fridge magnet. I would recommend fridgebeats to anyone
      March 16, 2025
    • Holly “ClimberHolly” A
      5.0
      This is about a honest as I can get. My mother wanted this musical fridge magnet and asked me to look into it for her. I found fridgebeat and placed an order for a personalised photo fridge magnet with a song from the 70s. I was sceptical from the start and not entirely convinced that the order from China would appear. How wrong I was. The item is exactly what I asked for, well packaged, works perfectly, great tracking and great customer service. Very happy with the order and to be proved wrong, definitely recommend, really pleased
      November 16, 2025
    • Jane Parker
      5.0
      What a great ideaalso makes a great gift. Ordering and personalising it was easy. My order was a favourite song for my sister who lives overseas, so it’s quite special. Thank you 😊
      November 16, 2025
    • Laira Dittmann
      5.0
      Wonderfully Thoughtful KeepsakeThe product is well made & our wedding photo looks spectacular as the album cover. It also arrived when ya'll said it would. I got this as a 1 year wedding anniversary gift for my husband and he loved it!
      November 06, 2025
    • Laira Dittmann
      5.0
      Brilliant service and websiteBrilliant service and website
      Such a brilliant gift and easy to order
      Have bought 2 and will definitely buy more!
      November 07, 2025
    • Meloney
      5.0
      Easy to customize and order.Easy to customize and order. Shipped quickly, arrived on time. My kids are going to love it!
      March 05, 2025
    • Tricia Fonville
      5.0
      Great productGreat product, great price, great delivery, lots of smiles.

      Quick delivery and the product is even better than I expected, good quality and sound.

      No better gift.
      December 03, 2025
    • BigHomie YonBon
      5.0
      I love the gift that I got my boo & she…I love the gift that I got my boo & she loves it as well!
      November 29, 2025
    • Milva Caruso
      5.0
      These fridgebeats are amazing and unique

      These fridgebeats are amazing and special. Stocking stuffers for my family and I know they will adore these. Very unique!

      November 29, 2025
    • Iv Choma
      5.0
      Photo Frame with music

      I ordered a musical photo frame for my mom for Christmas. I’m sure she’ll cry when she opens it.(Happy tears). It came very quickly and was a reasonable price. I will definitely use this service in the future. Great gift idea!!!! Very personal.

      November 29, 2025
    • charmaine ganter
      5.0
      Loved the fridgebeatLoved the fridgebeat. The music quality is great. My hubby was very surprised and loved it
      November 26, 2025
    • Sue Sauve
      5.0
      The products were of good qualityThe products were of good quality, the sound is great. Shipping was quick everything went smoothly from beginning to end with accurate tracking information.
      November 22, 2025
    • Kyelee Mackintosh
      5.0
      The design and song choices i made hold very personal meaning. The one with my son with Disney Tarzan song was the song he wanted me to sing to him every night while undergoing chemo and radiotherapy for brain cancer at the age of 2. The other one 'Butterfly kisses' was for my dad, i strong, protective man who never fails to tell me how proud he is of me. I was worried that maybe they would not be a advertised and promoted.... they were even better! Years of emotion and joy flooded when I tried the final production and I'm showing everyone. Thank you from my heart.
      November 06, 2025
    • Lily Popescu
      5.0
      Fast shipping Fast shipping, it is as seen in the image, totally recommended, I will order the second one!!!
      October 29, 2025
    Im glad my mom loved her gift💓 Its of my grandpa that passed away about an yr ago🙏🏼 Super special gift idea for ur loved one🙌🏻
    #fridgebeats
    customfridgebeats
    221.8k
    Im glad my mom loved her gift💓 Its of my grandpa that passed away about an yr ago🙏🏼 Super special gift idea for ur loved one🙌🏻
    #fridgebeats
    customfridgebeats
    72.9k
    Best gifts💓
    #fridgebeats
    customfridgebeats
    45k
    Perfecto para la navidad
    #fridgebeats
    customfridgebeats
    17.7k
    Valentine’s Day 💌 put a little thought into your gift 🎁
    #fridgebeats
    customfridgebeats
    102.2k
    From my babyy 🥺
    #fridgebeats
    customfridgebeats
    350.8k
    Cant wait to give him this!
    #fridgebeats
    customfridgebeats
    259.1k
    From fridge beats
    #fridgebeats
    customfridgebeats
    220.7k
    So cute! buy it on sale rn
    #fridgebeats
    customfridgebeats
    116.3k

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