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Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

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Buying Online

How do I buy custom fridge magnet ?

Please visit our custom fridge magnet product page, and choose your favorite memorable fridge magnet. Upload the picture from your computer or cell phone to the required field on our website, and adjust the image to the right position. Confirm the design of your custom fridge magnet and to follow the checkout procedure. We recommend selecting a light and clear picture, less than 1.5M in either JPG or PNG format.

How do I buy custom fridge magnet ?

Do I need to pay for return shipping?

If the return is due to a product defect or shipping error, we will cover the return shipping cost. For returns due to non-quality issues, the customer is responsible for the return shipping fee.
In addition, you need to pay a 30% depreciation fee for returns, because our products are customized products and cannot be resold after production

How can I contact customer service?

We’re here to help! You can reach us through:

Customer service email: cs@fridgebeats.com

Need Instant Help? Start Here (24/7, No Wait—Faster Than Email)

How do I buy custom fridge magnet ?

Do you ship worldwide?

Yes! If your country is not listed, please feel free to contact us. Please note that we are not responsible for any local taxes or customs fees that might be imposed by your country.

How do I buy custom fridge magnet ?

Can I see a preview of my fridge magnet? How to charge?

Click on "Customize Now" on the product page, customize your desired music and photo, and then you’ll be able to preview the product with your customizations.

What materials are your products made from?

Our music fridge magnet device blends modern technology with elegant design to offer a durable yet stylish music experience. With a compact size of 10cm x 10cm x 1.2cm, it is lightweight and portable, perfect for on-the-go use. Support bluetooth connectivity.

Fast Charging & Long Battery Life:

Classic Version: Charges in just 15 minutes, providing up to 3 hours of high-quality music playback.

Pro Version: Fully charges in 30 minutes, offering an extended 6 hours of playback time—ideal for longer listening sessions.

Waterproof & Durable Design: Whether you're out enjoying outdoor activities, traveling, or using it day-to-day, this device is built to withstand the elements. Its waterproof feature ensures reliable performance in all environments, while its durable construction makes it a long-lasting companion.

No Disassembly Needed to Change Music: Easily switch your music without the hassle of taking apart the device, offering seamless and effortless music transitions.

Enjoy high-quality music effortlessly—whether you’re on an adventure or relaxing at home, this device is designed to elevate your music experience. Choose between the Classic or Pro version to suit your needs and make your music life even more enjoyable!

Generally speaking, you can identify the material from the items’ “TITLE” or “MATERIAL AND DETAILS”. If you need further assistance, please contact us via cs@fridgebeats.com. Need Instant Help? Start Here (24/7, No Wait—Faster Than Email)

Can I receive a catalogue?

We do not offer catalogues. Our products are available to view online only. The products supplied on our website are the most current ones, and it is easy to scan through the categories for your favorite custom fridge magnets.

How do I buy custom fridge magnet ?

What is your refund policy?

Refunds are processed within 24-48 hours after you received confirmation of the cancelation. The amount of time it takes for the refund to shoe on your credit card or PayPal account depends on the policies of these institutions.

How do I buy custom fridge magnet ?

How do I check my order information?

The payment confirmation email contains the details of your order. You also can login to your FridgeBeats account and check the MY ORDERS tab for order information.

You can also contact FridgeBeats customer service with your order number and we will be happy to provide you with the details of your order.

We encourage you to keep your order number until delivery to facilitate order inquiries. Your order number is the same as your invoice ID.

Was my order shipped when I received my payment confirmation email?

If you received the payment confirmation email, your order has been prepared and is awaiting pickup. If your shipment is delayed unexpectedly for some reason, you will receive a notification via email.

How do I buy custom fridge magnet ?

I’m having trouble uploading photos.

First, check for pop-up messages that might identify the issue. If you are using a laptop or desktop computer, try using a different browser. If you are using a mobile phone, please make sure the network is stable enough to upload a picture. Our system does not recognize PDF files. PDF’s will need to be converted to either a JPG or PNG file. If neither of these options work, try using another photo. If you are still unable to upload, please contact customer service.

Natacha

5.0

This gift is more then expected

This gift is more then expected, very please. Shipping was a few days earlier than expected.
Love it

July 30, 2026
Lisa Cuneen

5.0

Great sound and photo placement, talking piece! I ordered two fridgebeats for my brothers birthday.
I got his favourite songs on each of them and when I received them the photo I got on each of them looked brilliant and was a perfect size.
When we played the music the sound and quality was excellent.
They are so much fun and are great gift for someone that has everything and are hard to buy for!!

July 28, 2026
Nicole Rickard

5.0

Great little gift! Sits proudly on our fridge. The music comes out clear and fairly loud considering it’s a fridge magnet! I’d definitely purchase another in the future.

July 21, 2026
Ivan Kirk

5.0

Really exceeded my expectations

Really exceeded my expectations. Great quality overall!

July 10, 2026
jackie

5.0

I was very very happy with the fridge beats.
Photo was very clear
Sound of the recording very clear .
It ment so much to see and hear that I was bought to tears so thank you so much .it a made a memory mean so much more .🩷

March 20, 2026
Becky Adley

5.0

These fridge magnets are a perfect personal gift. We've got a few now. Great for any occasion. My little grandsons are also being introduced to special memory songs...our 20month old dances around the kitchen to Leonard Cohens Dance with me till the of Love, Equally he loves his own Micky Mouse Hot Dog song at his house.
Good service & product. Highly recommend a gift that keeps giving new memories dancing in the kitchen!

February 28, 2026
Claire Anderson

5.0

This company is absolutely fantastic amazing and i can't thank her enough. Even though i cancelled my order due to personal reasons very understanding and offered me a refund which she really did not have to do. Thank you

Apr 26, 2026
Michelle

5.0

Very happy with my musical fridge…Very happy with my musical fridge magnet. I would recommend fridgebeats to anyone

March 16, 2025
Holly “ClimberHolly” A

5.0

This is about a honest as I can get. My mother wanted this musical fridge magnet and asked me to look into it for her. I found fridgebeat and placed an order for a personalised photo fridge magnet with a song from the 70s. I was sceptical from the start and not entirely convinced that the order from China would appear. How wrong I was. The item is exactly what I asked for, well packaged, works perfectly, great tracking and great customer service. Very happy with the order and to be proved wrong, definitely recommend, really pleased

November 16, 2025
Jane Parker

5.0

What a great ideaalso makes a great gift. Ordering and personalising it was easy. My order was a favourite song for my sister who lives overseas, so it’s quite special. Thank you 😊

November 16, 2025
Laira Dittmann

5.0

Wonderfully Thoughtful KeepsakeThe product is well made & our wedding photo looks spectacular as the album cover. It also arrived when ya'll said it would. I got this as a 1 year wedding anniversary gift for my husband and he loved it!

November 06, 2025
Laira Dittmann

5.0

Brilliant service and websiteBrilliant service and website
Such a brilliant gift and easy to order
Have bought 2 and will definitely buy more!

November 07, 2025
Meloney

5.0

Easy to customize and order.Easy to customize and order. Shipped quickly, arrived on time. My kids are going to love it!

March 05, 2025
Tricia Fonville

5.0

Great productGreat product, great price, great delivery, lots of smiles.

Quick delivery and the product is even better than I expected, good quality and sound.

No better gift.

December 03, 2025
BigHomie YonBon

5.0

I love the gift that I got my boo & she…I love the gift that I got my boo & she loves it as well!

November 29, 2025
Milva Caruso

5.0

These fridgebeats are amazing and unique

These fridgebeats are amazing and special. Stocking stuffers for my family and I know they will adore these. Very unique!

November 29, 2025
Iv Choma

5.0

Photo Frame with music

I ordered a musical photo frame for my mom for Christmas. I’m sure she’ll cry when she opens it.(Happy tears). It came very quickly and was a reasonable price. I will definitely use this service in the future. Great gift idea!!!! Very personal.

November 29, 2025
charmaine ganter

5.0

Loved the fridgebeatLoved the fridgebeat. The music quality is great. My hubby was very surprised and loved it

November 26, 2025
Sue Sauve

5.0

The products were of good qualityThe products were of good quality, the sound is great. Shipping was quick everything went smoothly from beginning to end with accurate tracking information.

November 22, 2025
Kyelee Mackintosh

5.0

The design and song choices i made hold very personal meaning. The one with my son with Disney Tarzan song was the song he wanted me to sing to him every night while undergoing chemo and radiotherapy for brain cancer at the age of 2. The other one 'Butterfly kisses' was for my dad, i strong, protective man who never fails to tell me how proud he is of me. I was worried that maybe they would not be a advertised and promoted.... they were even better! Years of emotion and joy flooded when I tried the final production and I'm showing everyone. Thank you from my heart.

November 06, 2025
Lily Popescu

5.0

Fast shipping Fast shipping, it is as seen in the image, totally recommended, I will order the second one!!!

October 29, 2025