What should I do if my order tracking information is not updated?

Search History

Wedding Gifts

Father's Day Gifts

Search

Track Order
CONTACT US
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

What should I do if my order tracking information is not updated?

Nov 21, 2024 · FridgeBeats

This means that the tracking information hasn’t been updated in the online tracking system in time, though the actual order status may have already been updated. Please try again later to see if the information has been updated. If there is no movement within a week, please feel free to contact our customer service via live chat or by submitting a support ticket for assistance.

Back to the blog title

loading

GET GIFT CARDS FROM HERE SHOP NOW

ADD A GIFT BOX!

+ ADD FOR